Post Office Manual Volume 1



  1. Post office guide part 1 Post office guide part 2 Postal manual volume Note:-1-Fee once paid is not refundable or adjustable under any circumstances.
  2. Part-Time Post Office (PTPO) — a Post Office that: (1) Offers part-time window service hours, (2) Is staffed by a Postal Service employee, and (3) Reports to a district office. Administrative Post Office — a Post Office that has administrative control of or responsibility for: (1) A contractor-operated retail facility, (2) A classified.
  3. Orders of our Flat Rate Expedited Shipping Supplies are fulfilled by your local Post Office. If your local Post Office is unable to fulfill your order of Flat Rate Expedited Shipping Supplies within 1 - 2 business days, your order will be fulfilled by our distribution center within 2 - 8 business days.
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In such cases, the Letter Mail is subjected to further examination at the Foreign Post Offices or sub- Foreign Post Offices, as the case may be. Goods imported or exported by post are governed by sections 82, 83 & 84 of the Customs Act, 1962.

POM Revision: Delivery Services

Effective October 15, 2015, the Postal Service is revising Postal Operations Manual (POM) parts 623, 631, and 632 to update policies regarding Delivery Services.

Postal Operations Manual(POM)

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***The Postal Service may withdraw service to a delivery point if a customer does not provide a suitable mail receptacle in the postal-approved location for the delivery of mail after being so notified by local officials by PS Form 1507, Request to Provide Mail Receptacle (city delivery routes); by PS Form 4056, Your Mailbox Needs Attention (rural and highway contract routes); or by written communication.

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a. Delivery requirements:CBUs and USPS STD 4C equipment may be approved for use at one or more centralized delivery points in a residential housing community or business location. The local postal manager must approve the mailbox sites and type of equipment. Boxes must be safely located so that customers are not required to travel an unreasonable distance to obtain their mail and to provide sufficient access to mailbox locations. Normally, it is appropriate for the receptacle to be within one block of the residence.

b. Centralized delivery addresses:Centralized delivery mail receptacles (including USPS STD 4C equipment and CBUs, delivery centers, and postal centers) must be identified by the same addresses as the dwellings for which they serve as mail receptacles. The respective, conforming addresses should be displayed inside the boxes and visible only to the carrier and customer when accessing that receptacle. USPS does not assign addresses; however, the sequential ordering of any centralized delivery equipment is subject to USPS approval for operational efficiency and to accommodate special circumstances or requests for hardship delivery. For security or privacy, mailer associations or customer groups may use another alphanumeric identification system on the outside of receptacles that is not part of, or used in, the mailing address.

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Post Office Manual Volume 10

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Post Office Manual Volume 110

Manual

[Revise the second and third paragraphs of 631.7 to read as follows:]

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Note: There is no local authority for the use of or approval of unauthorized centralized delivery equipment or centralized delivery systems. Contact Engineering or Delivery Post Office Operations at Headquarters for any necessary assistance.

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Post Office Manual Volume 12

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a. Give all compartment keys to customers with a notice stating that the Postal Service keeps no duplicate keys and if they lose all the keys, the Postal Service will have to install a new lock at the customer's expense.

Note: The builder or property owner is responsible for providing lock and key service for privately owned CBUs.

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We will incorporate this revision into the next online update of the Postal Operations Manual, which is available on the Postal Service PolicyNet website:

n Go to http://blue.usps.gov.

n In the left-hand column under “Essential Links”, click PolicyNet.

n Click Manuals.

Post Office Sb Manual Volume 1

The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.

We make the connections. Friends and families, businesses and customers. We deliver to every address in America, from the biggest cities to the smallest hamlets. This is our mandate — binding the nation together. This is our commitment — providing secure, reliable, affordable delivery of mail and packages. Always have, always will. It’s what we do.


All figures are for one fiscal year.
* As of September 30, 2019
**Mail bearing postage stamps — bill payments, personal correspondence, cards and letters, etc.
***Includes Priority Mail, Priority Mail Express, First-Class Packages, Package Services, Parcel Return Service and Parcel Select.